We process orders quickly! Standard shipping takes 5-14 business days, but we also offer expedited options if you need it sooner. You’ll get a tracking number as soon as it ships so you can follow its journey.

We want you to love your stool! If you’re not satisfied, we offer a hassle-free return policy within 30 days. Just send it back in its original condition, and we’ll issue a refund or exchange—whatever works best for you.

Oh no! If your stool arrives damaged, just reach out to us right away via Customer support Email, with a photo, and we’ll send you a replacement ASAP—no extra cost, no hassle. We want you to have the best experience possible.

It’s incredibly easy! It takes just a few seconds to unfold and set up, and when you're done, it collapses just as quickly to fit neatly into your purse. No complicated parts—just a smooth, hassle-free process.